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Privacy Policy

Effective Date: March 22, 2026
Last Updated: March 22, 2026

This Privacy Policy describes how Lyra, a personal assistant messaging service operated by Tristan Merson and available through https://tristans-website.com, collects, uses, stores, and protects information when you use the website, messaging services, and related tools.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Message content you send to us
• Scheduling or reminder details you provide
• Basic technical information such as browser type, device type, IP address, and pages visited

2. How We Use Information

We use information to:

• Provide conversational messaging services
• Send reminders and scheduling-related messages
• Respond to inbound inquiries
• Improve website functionality and service reliability
• Maintain security and prevent misuse

3. SMS and Messaging Privacy

If you provide your mobile number or message Lyra, you consent to receive 1:1 conversational text messages related to your interaction with the service, including replies, reminders, and scheduling assistance.

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for help.

We do not sell, rent, or share mobile opt-in data, SMS consent, or phone numbers with third parties or affiliates for marketing or promotional purposes.

4. How Consent Works

Users opt in by initiating contact themselves or by directly requesting SMS follow-up, reminders, or conversational assistance from Lyra. We do not send unsolicited marketing text messages.

5. Sharing of Information

We may share information only as needed to:

• operate the website and communications systems
• comply with legal obligations
• protect the safety, rights, or property of users or the service
• work with service providers who help us host, maintain, or secure the service

These service providers are only given access as necessary to perform their functions and are expected to safeguard your information.

6. Data Retention

We retain information only for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may:

• opt out of SMS messages by replying STOP
• request help by replying HELP
• contact us to request updates or deletion of certain information, subject to applicable legal and operational requirements

9. Cookies and Analytics

The Lyra website may use cookies or similar technologies to improve user experience, analyze traffic, and maintain site functionality. You can control cookies through your browser settings.

10. Third-Party Services

Lyra may rely on third-party providers for hosting, analytics, communications, scheduling, or infrastructure. Use of those services may involve processing information consistent with their own policies and our agreements with them.

11. Children’s Privacy

Lyra is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have questions about this Privacy Policy, contact us at:

Email: support@tristans-website.com
Website: https://tristans-website.com